SERVPRO of Altamonte Springs / Longwood Employee Photos

Josh, male, SERVPRO employee

Josh Hyatt

Josh is our General Manager at our SERVPRO Team Nicholson location in Orlando. He joined our team at the beginning of 2018 and works tirelessly to make sure our SERVPRO runs smoothly. We are glad to have him a part of our team.

Marilyn, SERVPRO female employee in front of a green sign

Marilyn Palacios

Ms. Marilyn has been a Job File Coordinator on our SERVPRO of Altamonte Springs / Longwood team in Orlando, FL, since 2016. She is friendly to our customers, making them feel welcomed. Marilyn believes we should lives our lives to the fullest, laughs till it hurts, and love with all our hearts!

Ashley, servpro employee against a green background, woman

Ashley Martinez

Ashley is one of our Job File Coordinators at SERVPRO of Altamonte Springs / Longwood on Team Nicholson. She is responsible for job tracking, scheduling, reporting, and customer satisfaction throughout the job process. Ashley is an awesome team member.

Heidi, servpro employee against a green background, woman

Heidi Vold

Heidi comes from an insurance background of 15+ years. During this time, she utilized SERVPRO in several states (Maryland, Virginia, Arizona, Arkansas and Florida). She has also worked with SERVPRO in Marketing and as a General Manager. She loves the restoration world and is happy to be part of our solutions for clients.

Erik, male, SERVPRO employee, in front of white background

Erik Slyvester

Erik joined us as our Operations Manager at the beginning of 2020 here in Orlando. He now holds the position of Construction Manager. As a construction manager for SERVPRO Team Nicholson, Erik oversees operations, ensuring proper processes, and a seamless experience for our customers, both residential and commercial.

Jesus Perez, man in SERVPRO uniform against a green background

Jesus Perez

Jesus Perez is an Operations Manager with us in Orlando, Florida. Jesus is a valuable member of our team, having worked at 4 of our 6 locations, holding almost every position. Over his time with us, he has demonstrated over and again his dedication to doing the right thing. We are fortunate to have such an honest, hard-working guy representing SERVPRO Team Nicholson.

Fabian, SERVPRO employee in uniform, cut out in front of white background

Fabian Roca

Fabian is one of our Production Managers on our SERVPRO of Altamonte Springs / Longwood team. Among other things, he is in charge of scopes, crew management, and setting up and monitoring jobs from start to finish. Our team is available 24 hours, 7 days a week!

Richard, male, SERVPRO employee, cut out, against a white background, SERVPRO green sign above head

Richard Augustine

Richard is one of our Production Manager on SERVPRO Team Nicholson. He joined our team in 2022 with 2+ years of experience in the restoration field, particularly with biohazard cleanups, mold remediations, fire and water mitigation, and content track/pack-out.

Jose, SERVPRO employee in uniform in front a white background, posed with arms crossed

Jose Silva

Jose is one of our Production Managers on our SERVPRO team in Orlando. He joined our team in 2020 and has been a hard-working addition to our team. In this role, Jose scopes jobs, sets up and documents efficient work flow, manages his production crew, and monitors risk at assigned jobs from start to finish.

Heydrich, SERVPRO employee, male, in uniform, smiling

Heydrich Kattar

Heydrich is a Production Manager with us at our SERVPRO in Orlando. Before joining our team in the middle of 2022, Heydrich worked closely with civil construction and carpentry. Along with extensive experience in managing large work teams with multiple simultaneous objectives, he is also equipped with training and customer service experience.

Victor, SERVPRO employee in uniform, cut out in front of white background

Victor Montero

Victor is one of our Crew Chiefs on our SERVPRO of Altamonte Springs / Longwood team. In this role on Team Nicholson, he organizes and leads his crew in daily assignments and ensures customer satisfaction in all aspects of each job. Victor joined our team early in 2022.

John, male, SERVPRO employee

John Radakovich

John is one of our Crew Chiefs at our SERVPRO in Orlando. Previously, he was our office manager, making our office run like a well-oiled machine. John has experience in team management, compliance, annual reporting, and many more important duties. Call us today if you need any of our services!

Kevon, servpro employee against a green background, man

Kevon Cole

Kevon is one of our Crew Chiefs with SERVPRO Team Nicholson in Orlando. He helps our team with all of our fire, water, storm, and mold remediation services. Kevon is a hard worker and brings great energy to our team.

Eduardo, male, SERVPRO employee against a white background and green SERVPRO logo

Eduardo Leal

Eduardo is one of our Crew Chiefs here at SERVPRO on Team Nicholson. In this role, he organizes and manages his crew toward the completion of jobs, leads in daily assignments, and ensures customer satisfaction in all aspects of communication. We are thrilled to have him on our team. 

Javier, SERVPRO employee, cut out and set against a green backdrop

Javier Sandoval

Javier is one of our Crew Chiefs with us on our SERVPRO of Altamonte Springs / Longwood team. As a crew chief, Javier is responsible for organizing and managing his crew, leading in daily assignments, and ensuring our customers are well-served in all aspects of the work done. He does an excellent job.

David, servpro employee against a green background, man

David Weston

David is one of our Crew Chiefs at SERVPRO Team Nicholson. He leads a small team with all of our services. These include biohazard cleanups, mold remediations, fire and water mitigation, and content tracking/pack-out.

Mastarra Copeland, SERVPRO employee in black polo uniform against a green background, female

Mastarra Copeland

Mastarra Copeland is a Production Technician at SERVPRO of South Orlando. She is dependable, friendly, and goal-oriented. Among other things, she also has an eye for details and treats every customer with respect. We are glad to have Mastarra on our team.

Domenico De Freitas, SERVPRO employee against green background

Domenico De Freitas

Domenico, a professional Production Technician at SERVPRO Team Nicholson, specializes in property damage restoration and cleanup. He joined us in 2022 with 2 years of experience in house demolition and restoration, Domenico brings a wealth of knowledge to the team and leads with precision, ensuring top-notch work and customer satisfaction.

Nathan, male, SERVPRO employee

Nathan Wine

Nathan is our Construction Project Manager at our Orlando location of SERVPRO Team Nicholson. In this role he is responsible for project initiation, planning, execution, and management, in order to successfully provide high quality service. He has 10+ years of experience in SERVPRO services.

Dan, SERVPRO employee, green sign

Dan Hougaard

Mr. Dan is our Construction Project Manager at SERVPRO in Orlando, but he's also our estimator and beloved life coach. Dan had been in the restoration industry for over 22 years prior to joining our team at the beginning of 2017. Before that, he was a teacher and a coach.

Jeff Truitt, male servpro employee wearing blue and plaid shirt in front of white background

Jeff Truitt

Before joining Team Nicholson as our COO, Jeff Truitt served as Chief of Staff to Montgomery County Mayor Jim Durrett and as CEO of Clarksville-Montgomery County's Economic Development Council. Jeff has been devoted to the Clarksville community since setting roots here in 1992, while serving in the US Air Force, attached to Ft. Campbell Special Forces units. Outside of work, Jeff enjoys cooking and spending time with his wife, Kristi, and daughter, Macy.

Bill, male, SERVPRO employee

Bill Shook

Serving as Team Nicholson's Chief of Production, Bill Shook holds a Bachelor Degree in Business from Tarleton University and WRT, AMRT, ASD, FSRT, and Lead Based Paint certifications. With more than 16 years of experience in the restoration industry, Bill focuses on talent development, process optimization, and strategy across our multi-franchise group.

Brian, male, SERVPRO employee

Brian Bell

Brian Bell joined us at Team Nicholson in 2017 as CFO. He brings extensive experience in Accounting and Education and holds certification in Xactimate. A Clarksville native, Brian is based in our downtown satellite office at Team Nicholson's TN headquarters.

Lori, female, SERVPRO employee in dress shirt in front of green SERVPRO logo

Lori Wilson

Lori Wilson joins Team Nicholson as in-house Training Specialist. She brings more than a decade of experience in the restoration industry, including time with SERVPRO Corporate. She holds Master Water Restorer, Master Fire Restorer, and Master Textile Restorer certifications, along with IICRC Instructor credentials and general OSHA certification. Born and raised in middle TN, Lori enjoys spending time with her family, friends, and dog Sadie.

Cassie Wyatt from SERVPRO photo on white wall, female employee with blonde hair

Cassie Wyatt

Cassie Wyatt, our Financial Controller, joined Team Nicholson in 2014. She holds a Bachelor Degree in Accounting from the University of Phoenix along with Xactimate and DryBook experience. She leads our talented accounting team in ensuring our franchises' financial stability and success.

Bill, male, SERVPRO employee

Bill Repsel

A member of our team since 2013, Bill Repsel is a true pillar of our administrative staff. He serves as both Executive Administrator to Team Nicholson and Office Manager in our SERVPRO of Montgomery County location. Bill holds IICRC certifications in Water Damage Restoration and Applied Structural Drying, and is DryBook and Xactimate certified. Outside of work, Bill enjoys cooking, singing, and spending time with his wife and family.

Christy, Female, against orange background

Christy Govea

Christy Govea serves as Team Nicholson's HR and Payroll Manager. She offers more than 15 years of valuable experience in the Human Resources and Customer Service fields. She is a Clarksville, TN, native and is based in our downtown satellite office. Outside of work, she enjoys spending time with her husband and family, and is a Jeep enthusiast!

Jay, male, SERVPRO employee, cut out, against a white background, SERVPRO green sign above head

Jay Chantler

With more than 20 years experience in the IT and Communications industries, Jay Chantler joins Team Nicholson as our IT Specialist. Based in our downtown Clarksville TN office, Jay ensures Team Nicholson is well equipped with the tech, programs, and security we need to be successful. In his free time, Jay enjoys collecting and restoring antiques!

kaileigh, female, SERVPRO sign

Kaileigh Plant

Kaileigh serves as Team Nicholson's Accounting Manager, based in our downtown Clarksville, TN, office. She holds a Bachelor Degree in Accounting and is passionate about lifelong learning. Originally from Orlando, FL, Kaileigh, her husband, and her son now call Tennessee home.

Shannon, female, SERVPRO employee

Shannon Bruening

A valued member of Team Nicholson since 2019, Shannon began her journey with the company as Receptionist, then served as a Job File Coordinator before her move to the Accounting team. She is based in our downtown Clarksville, TN, office and is passionate about learning new skills.

Rebecca, female, SERVPRO employee, white background

Reagan Nicholson

Since 2019, Reagan has been a valued member of Team Nicholson's Accounting department. She holds a Bachelor Degree in Accounting from local Austin Peay State University and works in our downtown Clarksville, Tennessee, office. When not working, she enjoys traveling and spending time with her beloved golden doodle, Molly.

Rayven, servpro employee against a orange background, woman

Rayven Threlkeld

Now a member of our Accounting Team, Rayven has worn many hats at Team Nicholson. She first served as a Fire Technician, then Administrative Assistant, Construction Job File Coordinator, and now Accounting Clerk. Rayven is passionate about the SERVPRO brand and strives to learn as many aspects of the business as possible.

Victoria, female, SERVPRO employee

Victoria Hunt

A member of our staff since 2021, Victoria Hunt serves as Team Nicholson's Digital Marketing Director. She brings nearly 10 years experience in digital media, franchise marketing, and brand management. She holds a Bachelor Degree in Business from Westfield State University. Originally from Massachusetts, Victoria now resides in Middle Tennessee with her dog and pet rabbits.

Halley, Female, SERVPRO employee

Halley Reitz

Serving as Team Nicholson's Digital Content Coordinator since 2021, Halley brings 5+ years experience in hospitality, customer service, and communication management. A Virginia native, Halley now resides in Clarksville, Tennessee, with her husband and red heeler, Tate. Outside of work, she enjoys hiking, fishing, and cooking.

Rebecca, female, SERVPRO employee, white background

Rebecca Crow

Rebecca is the Digital Media Content Specialist on our Regional Team at SERVPRO Team Nicholson. This Tennessee native joined our team in 2021 with a PR bachelors from Austin Peay and a variety of work experience. Rebecca enjoys spending time with her incredible husband and her church family.

Jeff, SERVPRO employee, in uniform, in front of white background

Jeff Williams

Jeff joined Disaster Recovery Team Nicholson in 2016 as Director of Large Loss Operations, bringing extensive knowledge and expertise in commercial mitigation. He holds IICRC accreditation in Water Damage Restoration, Applied Structural Drying, Fire + Smoke Restoration, Carpet Repair + Reinstallation, and Upholstery + Fabric Cleaning. Affectionately known as The Godfather of Large Loss, Jeff has managed more than $50M worth of large scale disaster recovery projects.

Kevin, SERVPRO employee male, in front of white background and green servpro sign

Kevin Woodard

Joining Disaster Recovery Team Nicholson in 2016, Kevin brings many years of commercial restoration experience to his Project Manager role. He holds IICRC accreditation in Water Damage Restoration, Applied Structural Drying, Upholstery + Fabric Cleaning, Fire + Smoke Restoration, Applied Microbial Remediation, and Lead Renovator. When not traveling for work, he enjoys assisting our local franchises.

Gavin, male, SERVPRO employee in uniform, in front of a white background

Gavin Parchman

Our most tenured Disaster Recovery Team Nicholson Project Manager, Gavin has been a leader and teacher on our Large Loss team since 2015. As a strong communicator, he works to ensure client satisfaction and offers a high degree of professionalism on the job. A native of our headquarters city, Clarksville, TN, Gavin now calls our St. Petersburg, FL, location home.

Billy, male, SERVPRO employee

Billy Morrison

Serving as Disaster Recovery Team Nicholson's Large Loss Construction Division Manager, Billy is committed to ensuring safety, managing risk, mentoring team members, complying with industry standards, and guaranteeing client satisfaction when it comes to reconstruction of large losses. He has been a valued member of our team since 2015.

Tristen in front of a green background, SERVPRO Employee, Male

Tristen Williams

Bringing more than 5 years experience with the SERVPRO brand and in the restoration industry, Tristen is one of Disaster Recovery Team Nicholson's valued Large Loss Project Managers. He holds IICRC accreditation in Applied Structural Drying, Water Damage Restoration Tech, and Commercial Drying Specialty. Tristen's strong work ethic and attention to detail ensure commercial clients expectations are met.

Rhett Newton in front of a green background, SERVPRO Employee, Male

Rhett Newton

Rhett comes to Disaster Recovery Team Nicholson after years with our SERVPRO of Central St. Petersburg/Pinellas Park franchise location where he served as Sales + Marketing Manager. He now applies his industry knowledge and customer service skills as our Large Loss Production Manager.

David Harkness in front of a green background, SERVPRO Employee, Male

David Harkness

Prior to joining Disaster Recovery Team Nicholson as our Large Loss Resource Coordinator in 2021, David worked in real estate, home renovation, inspection, industrial repair, maintenance, and emergency management for more than 30 years. When not working, he enjoys spending time with his beloved wife and family.

Bobby Glover in front of a green background, SERVPRO Employee, Male

Bobby Glover

Joining our team in 2021, Bobby serves as Disaster Recovery Team Nicholson's Large Loss Crew Chief. In this role, he enjoys ensuring projects run smoothly by assisting with job set up, documentation, monitoring progress, and helping manage production.